Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (sometimes excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation email with tracking details.
During product drops or high-demand periods, processing times may be slightly extended.
Shipping Times
While most orders arrive within approximately 7 business days, shipping can take up to 9–14 business days in total, depending on location, carrier performance, and external factors.
Delivery times are estimates only and are not guaranteed. Factors such as customs processing, weather conditions, or courier delays may affect delivery.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping option.
Tracking
Once your order has shipped, tracking information will be sent via email. Please allow up to 24 hours for tracking updates to become active.
Customs, Duties & Taxes
International orders may be subject to customs duties or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout. Hellbound is not responsible for delays, losses, or failed deliveries caused by incorrect or incomplete address information.
Delays or Lost Packages
If your order has not arrived within 14 business days, please contact us at *support@hellboundclothing.co.uk and we will assist you in resolving the issue.
Contact
For shipping-related questions, reach out to us at:
*support@hellboundclothing.co.uk